Frequently asked questions
Absolutely! We partner with trusted third-party delivery providers to ensure your order arrives safely. Delivery fees depend on your location and the size of your order.
Please refer to our standard delivery fees for general pricing. For an accurate quote tailored to your needs, get in touch with our friendly team.
Absolutely! We partner with trusted third-party delivery providers to ensure your order arrives safely. Delivery fees depend on your location and the size of your order.
Please refer to our standard delivery fees for general pricing. For an accurate quote tailored to your needs, get in touch with our friendly team.
Yes! All our products are brand new and come boxed, unless clearly marked otherwise.
We also offer discounted ex-display stock or damaged stock, all of which are sold “AS IS’ and identified accordingly.
All new items include a warranty, which can be found on the individual product pages, or in our Warranty Policy. All products are also backed by a consumer guarantee under Australian Consumer law.
Yes! All our products are brand new and come boxed, unless clearly marked otherwise.
We also offer discounted ex-display stock or damaged stock, all of which are sold “AS IS’ and identified accordingly.
All new items include a warranty, which can be found on the individual product pages, or in our Warranty Policy. All products are also backed by a consumer guarantee under Australian Consumer law.
Yes, we do. Please speak with our team for specific details regarding returns and refunds, or refer to our Returns Policy online. We’re happy to assist and ensure you understand your options.
Yes, we do. Please speak with our team for specific details regarding returns and refunds, or refer to our Returns Policy online. We’re happy to assist and ensure you understand your options.
We offer a range of payment options for your convenience:
- Cash
- All major credit cards
- Afterpay (in-store only)
We offer a range of payment options for your convenience:
- Cash
- All major credit cards
- Afterpay (in-store only)
We are exclusively a retailer. The Wholesale Furniture Co. does not engage in any wholesale activities.
We are exclusively a retailer. The Wholesale Furniture Co. does not engage in any wholesale activities.
Yes! You're welcome to visit our showroom to view products before purchasing. Please note that not all online stock is on display in every store, so feel free to contact us to confirm availability before visiting.
Yes! You're welcome to visit our showroom to view products before purchasing. Please note that not all online stock is on display in every store, so feel free to contact us to confirm availability before visiting.
Assembly instructions are included inside the product packaging. You can also download digital versions from our assembly instructions page. If you’re having trouble locating instructions, please contact our team and we’ll be happy to assist.
Assembly instructions are included inside the product packaging. You can also download digital versions from our assembly instructions page. If you’re having trouble locating instructions, please contact our team and we’ll be happy to assist.
Each product listing includes detailed dimensions. We recommend measuring your space (including doorways, hallways, and stairwells) before placing an order to ensure items can be delivered and installed with ease. If you're unsure, our team is happy to help interpret sizing details or provide guidance.
Each product listing includes detailed dimensions. We recommend measuring your space (including doorways, hallways, and stairwells) before placing an order to ensure items can be delivered and installed with ease. If you're unsure, our team is happy to help interpret sizing details or provide guidance.
We take great care in packaging our products, but if your delivery arrives damaged, please notify us within 48 hours via the claim form. We’ll assess and resolve the matter as quickly as possible under our warranty and returns policy.
We take great care in packaging our products, but if your delivery arrives damaged, please notify us within 48 hours via the claim form. We’ll assess and resolve the matter as quickly as possible under our warranty and returns policy.
Orders can be placed over the phone, but we do not have any online transaction availability at this stage. We're happy to guide you through the process and answer any questions along the way.
Orders can be placed over the phone, but we do not have any online transaction availability at this stage. We're happy to guide you through the process and answer any questions along the way.
Yes! Join our mailing list to stay up to date on new arrivals and clearance deals. Sign up on our website or in-store today.
Yes! Join our mailing list to stay up to date on new arrivals and clearance deals. Sign up on our website or in-store today.
Our team is always happy to help! Contact us for personalised assistance.
Our team is always happy to help! Contact us for personalised assistance.